Stratics Networks
Compliance Center

Stratics Networks products are fully legal and are compliant when used responsibly. There is a right way and wrong way to use telecommunications. Let us help you keep on the right path and stay compliant. Stratics Networks is a responsible use company and does not tolerate spam in any form. All rules and regulations must be followed when using our products.

Fines can be over $10,000 dollars. You MUST take compliance seriously!

Develop Your Compliance Team

Attorneys


You are 100% liable for compliance when using Stratics Networks’ products, services and account(s). Stratics Networks has built this compliance center to assist you with resources and information to help you stay compliant with all laws and regulations when using our services.

Choose a Reputable Attorney

We know you’re busy so for your convenience Stratics Networks has researched the following attorneys that practice compliance based telemarketing law.

Please ensure your company or non-profit organization stays up to date with changes in telemarketing & outbound calling regulations & laws by using a reputable attorney or compliancy solution.

Telecommunication Attorneys

Stratics does not officially endorse or make any claims about the following list of attorneys.

Develop Your Compliance Team

Compliance Agencies

Compliance Assistance Agencies

The following is a list of compliance organizations to assist you in staying fully compliant.


Contact a Compliancy Agency

Compliancy assistance organizations have hands-on experience in dealing with industry and government authorities.
They are familiar with a wide range of U.S compliance laws and regulation and provide tools to help your form stay fully compliant.
Do Your Research

Government

There are several government organizations that that regulate the Do Not Call lists, telemarketers, Call Centers and ADAD laws, rules and regulations.

Get to know these government bodies and feel free to call them to get clarification and ask questions. They also want you to stay compliant and are very helpful.

Do Not Call Regulatory Bodies

FTC Website
DNC Registry
DNC Rules

New TCPA Rules – Source (Ifrah law)


The TCPA was enacted in 1991, principally to bolster consumer privacy by addressing issues such as unsolicited facsimiles, pre-recorded telemarketing calls to residences, autodialed and pre-recorded calls, and later interpreted to include automated short message service (SMS) texts to cellular telephones.

As a result of this Report and Order, marketers must receive prior express written consent from consumers before placing autodialed calls/texts or sending pre-recorded messages to cell phones and pre-recorded calls made to residential landlines for telemarketing purposes.

Certain exceptions apply to these new rules:

State by State Compliance Information


State DNC Practices

Apart from the National DNC, there are now 12 states which have their own State Do-Not-Call lists. When telemarketers call into these states, they must purchase/register with the State DNC lists and scrub against those lists. Unless an exception applies, a telemarketer is prohibited from calling numbers on these state DNC lists.  The states that have their own Do Not Call lists are:

State

Website

Colorado

Colorado No-Call List

Florida

Florida Do Not Call Program

Indiana

Indiana Do Not Call List

Louisiana

Louisiana Do Not Call Program

Massachusetts

Massachusetts Do Not Call Program

Mississippi

Mississippi No Call Program

Missouri

Missouri No Call

Oklahoma

Oklahoma Do Not Call Registry

Pennsylvania

Pennsylvania Do Not Call List

Tennessee

Tennessee Do Not Call Program

Texas

Texas No Call

Wisconsin

Wisconsin recently passed a new law eliminating their state DNC list.

Wyoming

Wyoming No Call Law

Keep in mind that when calling into the states that have State DNC lists, you are still required to scrub against the National DNC list as well.  If you need assistance registering with a state DNC list, An experienced telemarketing attorney or telemarketing law firm may be able to help you find a telemarketing exemption, or perform a telemarketing audit of your company to ensure you are compliant.

DISCLAIMER: This site is a cursory summary only and likely contains errors and omissions.  This is not legal advice. You should not act or rely on any information contained on this website without seeking the advice of an attorney.

Stay Up To Date

Recent TCPA Updates

The new TCPA cell phone rules and the October 16 2013 new wireless compliance rule. The new TCPA amendments will drastically affect the call center industry.

Listen to this 1 and a half hour presentation filled with down-to-earth explanations of the most complex new telemarketing regulations. Arm yourself with the understanding you need to survive the October wireless compliance cliff.

Dialing & Calling Canada

Canadian National Compliancy References

You and your organization are 100% responsible for making sure you are in compliance with all telemarketing and outbound regulations in Canada. You will be soley liable for calls originating from your account.

CMA National Do Not Call List an Telemarkeing Rules:

CMA Intro
DNC List

Ringless Voicemail Drops

Compliance & Best Practices

Are Ringless Voicemails Drops exempt from the FCC and TCPA rules?

NO, they are not, and Stratics Networks takes the approach that Ringless Voicemail Drops must be used responsibly at ALL times. Although voicemail technology is much different then say, a robocall there are ALWAYS rules (legal and common sense) that must be followed when using RVM. The FCC also has several rules in place governing the content of voicemail messages.

Compliance, common sense and best practices for Ringless Voicemail Drops.

– Always scrub marketing messages against the National and State DNC lists.
– Always be honest and upfront with your message. Misleading someone is fraud.
– Always have a mechanism allowing parties to call and opt out of future messages.
– Always clearly identify yourself and company in the beginning of your voicemail message.
– Always provide a local or toll free number in the beginning and end of your message where a person can call to opt out.

DISCLAIMER: This site is a cursory summary only and likely contains errors and omissions.  This is not legal advice. You should not act or rely on any information contained on this website without seeking the advice of an attorney.

SMS Compliance is ALWAYS #1

SMS messages are a valuable tool and one that has changed the way we communicate. There are many rules and regulations when sending out SMS campaigns. We are not lawyers. We are software developers but we’ve listed a few MUSTS when running SMS campaigns.

Only send messages to people who have directly opted in to receive messages from you.

Always display opt-out language, e.g. “reply to opt out”.

NEVER send marketing SMS messages to someone who has not directly opted in to receive these message.

Always respect opt-outs and remove them immediately.

DISCLAIMER: This site is a cursory summary only and likely contains errors and omissions. This is not legal advice. You should not act or rely on any information contained on this website without seeking the advice of an attorney.

Caller ID Compliance

Truth In Caller Act – FCC Violations

Carry a $10,000 Per Number Fine.

Is spoofing illegal?

Is blocking a phone number the same thing as spoofing?

What are the FCC rules regarding caller ID for telemarketers?

Do I need to use a Caller ID for Ringless Voicemail Drops?

Do I need to transmit a caller identification for non marketing

non telemarketing Communications like political or informational calls or Communications?

Learn More
Reasonable Use

The Customer agrees to…

  Familiarize themselves with any additional International, Federal, State, or local laws governing your dialing.

  Place all individuals requesting DNC status, on Customer’s accounts DNC list, immediately.

  Provide legal contact information in any outbound campaign within the initial greeting message.

  Provide own sound files for all outbound campaigns.

  Provide all data and with this ability agrees to responsibly dial each campaign with courtesy to the recipients for which it is meant.
  Schedule campaigns responsibly.

  Not send any calls to life-line services, such as hospitals, fire, police, 911, or utility related telephone numbers.

  Not send any sales outbound broadcasts to recipients that have not consented to receiving such a broadcast.

  Use DNC / opt-out features made available to you by the Stratics Networks.

  Consult with a lawyer or attorney before dialing any data for which customer is unfamiliar, or if legalities of dialing remain unclear to Customer.

There is a right way and wrong way to use telecommunications. Stratics Networks is a responsible use company and DOES NOT tolerate spam in any form. All rules and regulations must be followed when using our products.