The Stratics Networks Command Portal

Features

The only hosted IVR platform on EARTH where you can design in depth CATI Surveys and Polls, send Ringless Voicemail Drops, Voice Broadcasts and do Live Transfers, all under your own brand.

All Features Contained in One Platform

Massive Capacity

Wholesale Prices with 6 Second Billing

Around the Clock Live Support


Outbound IVR

Custom Time-out Audio

Play custom audio if the reception fails to select a response

DTMF Key Presses

Use key presses to collect responses

Branching Surveys/Polling Option

Conduct in-depth, multi-level branching surveys

Voice Responses (“Open Ended Questions”)

Allows a person to respond with voice rather than pressing a key

Question & Answer Naming

Name each possible response for quick reporting

Rotating Answers

Avoid bias and randomize the order that the answer options are played

Randomized Questions

Avoid bias and randomize the order your questions are played

A/B Testing (“Multi-Version IVRs”)

Run two surveys side by side with to test response rates

Multi-Digit DTMF

Our system works with multiple digit data capture; ask date of birth or assign double digit responses to a question

Test Call Feature

Test a campaign prior to starting with our audio check feature

Voice Templates

Built in Male or Female Instructions Audio Sets

Poll Deadlock

Prevents early key presses or key mashing

Multiple Audio Formats Supported

Upload a WAV or MP3 or use our built in recording interface

Various List Formats Supported

Upload a CSV, txt or ZIP for larger files

List Cleansing Tool

Remove duplicates, invalid and malform numbers

Audio Check Tool

Test a campaign prior to starting with our audio check feature

Positive Answering Machine Detection

Enhanced AMD detection to either disconnect on or leave voicemail messages

Full Controls

Set your dialing speed, schedule your event and easily rehash non answers and dial them again

API

Full REST API

Ringless Voicemail Drops

Ringless Voicemail Drops to LANDLINES!

Insert Voicemails to landlines

RVM Player - listen to your successful deliveries

RVMS insertions are recorded and temporarly stored

Auto Stop Campaigns:

Have campaigns automatically pause once certain thresholds are met (spending, transfers, played messages, etc)

Self Serve Portal:

Manage your entire campaign online

Full Reporting:

Run stats that show which drops were successful

Easy Rehash:

Easily rehash any unavailable numbers to re-dial

Full Reporting

Real Time, Summary, Detailed and Historical

Enhanced Reports

Over 20 Downloadable Reports & Job Summaries

Do Not Call List

Free Built-in National DNC

Landline/Mobile Separator

Scrub Landlines, Duplicates & Malformed Data

Legal Endorsements

Endorsed by Top Telcom Attorneys

Full White Label

Your Own Logos & URL and Logins

RVM On-Demand

Send Targeted Single Drops

API

Full REST API

Mobile App

iOS & Android App

List Uploading

Upload Unlimited Lists and List Sizes

Proprietary Delivery

4 RVM Delivery Methods

Full Management

Detailed Management of All Campaign Aspects

Inbound IVR

Filter the Best Inbound Leads

Payment Methods

PayPal, Visa, Mastercard, Amex, Wire Tranfers, Checks, etc

Caller ID Cycler

Use Multiple Caller IDs Automatically

Compliance Tools

Full Built-in Compliance Suite

Legal Questions

Access to Top Telcom FCC Attorneys for Legal Options

Expiry Policy

Drops Never Expire

No Campaign Limits

Run Multiple Campaigns at Once

Time Zone Compliance Tool

Maps Area Codes and Auto Stops at 9pm

Detailed Field Mapping

Names, Addresses, etc.

Transparent Billing

Only Pay for Successful Drops (each drop is recorded)

Live Transfers

Instant NO PRESS Transfer:

Play a message and initiate an automatic transfer without interaction needed from the respondent

Press 1 Transfers:

Transfer a person to a live agent or VMbox

Transfer 2 Recording:

Transfer a person to an internal VMbox

Smart Throttling:

Keeps your agents talking and reduces your chances of overflowing transfers

Transfer destinations

Direct Sip Transfers: Connect directly through SIP

Max Agent Transfers:

Auto stops when all agents are busy

Transfer Recording Option:

Record & Listen to your transfers (check local laws)

Wholesale Billing:

6 second increments from the time the phone is answered – NO Connect Charges

API

Full REST API

Live Support & Accounting

Real Time lead transfer information

HTTP post that pushes Press 1 lead information to your call center

Wholesale Billing

6 second increments from the time the phone is answered – NO Connect Charges

Around the clock support:

Live Telephone Support, Ticket Support and E-mail Support

Live Telephone Support Hours:

7 days a week, 10:00 a.m. 12:00 a.m.

Ticket Support Hours:

Open a ticket any time, 24/7

Live Campaign Concierge:

A dedicated team member to help you manage your campaigns

All Payments Types Accepted:

Pay with Visa Master Card, Amex, PayPal or wire transfer, 24/7

Screen Share

Can set up a screen share to easily walk you account through set up

In Depth Billing Stats

In depth Reporting: Detailed billing reports

Billing Stats:

Real time billing stats and charts

Balance Alerts:

Low balance warnings

Credit Terms:

We offer credit terms up to $50,000

Self Help Materials

Walkthrough Videos and quick start guides on all features.

Interchangeable Credits

Use Credits for ALL services including; Ringless Voicemail, IVR, SMS, Polling, Live Transfers &Voice Broadcast

Referral Program/rewards

Affilates recieve a 5% comminstion on ALL sales you refer

Billing History

Abilty to see your credits and debits for Non Admin Users and what the rates are set to

100% White Label

Custom Notifications:

Create custom notifications and alerts that go out to your clients direct from the platform

URL Branding:

Use your own URL

Logos:

Upload your own logo to display on the command platform

Private Label Reporting:

All reports will automatically display your logo

Your Own Recording Line:

Unbranded Recording system, Issue pins to clients to record their message

White Label Billing:

Set billing amounts and billing types -per call, per minute, per transfer, increments, bill for recordings, DNC.etc.

Custom Login Page:

Customizable login page

Multi-Level Sub Accounts:

Allow clients to roll out white label accounts under their own brand

Free Materials, Videos and Docs:

Unbranded videos, walkthrough guides and marketing materials

Share Lists:

Share lists throughout your sub accounts

DNC Sharing:

Sync DNC lists with your sub accounts

Full Compliance

DNC Manager:

Manage your own internal Do Not Call list and DNC States

NDNCL:

Full Access to our National DNC list for use as a backup

Number Portability Cell Scrubbing:

Scrub out landlines that have been ported to cell phones

Opt Out Option:

Dedicated opt out option that populates your internal DNC list

Time Zone Dialing Protection:

All calling automatically pauses from 9:00 p.m. – 9:00 a.m.

Compliance Resources:

Full compliance section online to help with recent laws and rules

Live DNC and Cell Scrubbing:

Scrub DNC lists in real time

Campaign Suppression:

Load a list of numbers to suppress from a campaign

State DNC

Restrict dialing to specific states or area codes

Huge Capacity

Large Capacity

Stratics Networks has massive capacity for dedicated use

Dedicated Capacity:

Stratics Networks will give you dedicated capacity

Full Foot Print:

Stratics Networks does not block routes, you can dial the entire US and Canada

Call Everywhere:

Ability to call Alaska, Hawaii,Mariana Islands,American Pacific, Puerto Rico, Caribbean and the entire lower 48

Speed

Ability to set rate of deliveries

Management Tools & Global Features

All-In-One Platform

Ringless Voicemail, IVR, Polling, Live Transfers, Voice Broadcast

Full TLS 1.2 Encryption

TLS 1.2 provides access to advanced cipher suites

Ability to split lists by state

Easyler segment your lists of state

Additional User Creation (free)

Create unlimited users

New V 2.0 UI

Updated, User Friendly UI that is more Intuitive and includes additional features.

Command Control Center Mobile App

Control All Your Campaigns From Your Android & Apple Phone or Tablet!

Internal Recording Suite:

Issue Pins allowing recordings to be tagged to campaigns

Smart Scheduling:

Schedule campaigns to stop or start any day of the week and even schedule your lunch break

Recording Feature:

Call Recording for Quality Assurance

Detailed Reporting:

10 reports and real time reporting to track performance

Emailed Reports:

Our system will email you reports

Report Scheduler:

Set any report to run on a schedule

Emailed Leads:

Have our system email you recordings in real time

Shared Lists:

Share lists throughout your sub-accounts

Low Account Balance Alerts:

Receive an email when your funds are running low

Outbound Caller IDs:

Manually set a fixed outbound Caller ID

API Tools:

Full feature API with API support and development assistance

Set up Wizard

Drag and Drop files (audio and list)

Easy Cloning

Easly Clone campaign for multiple campaign creation.

Auto File Converter

Automated file Conversion for data uploads

Auto Mutiple Passes

Set muiltible passes on each campaign

Custom Caller ID

Set Your Caller IDs

Split Schedules

The ability to set breaks within your schedule

Audio URL

Get Audio from a URL instead of uploading audio when using the API

Full Controls

Set your dialing speed, schedule your event and easily rehash non answers and dial them again.

Live Support

7 Days a Week from 9am ET – 11pm ET

Massive Capacity:

Largest infrastructure in the US

SMS

Type “Stop” to opt-Out

Opt Out and help words with auto replys

Auto Opt-Outs

Opt-Outs update to your internal DNC

Auto Speed Adjustment

Set your rate of deilvery

Word replacement

Dynamicly insert a word or name from your list

Short Codes

No need to pay/acquire dedicated shortcodes

SMS on Demand

Ability to send targeted SMS deliveries

Create SMS Templates

Create Your Own SMS Templates

No expiry

SMS Drops don't expire

Dynamic Name Replacement

Customize your SMS message to the recipient

In Development

Cell Phone Scrubbing Service

Cell Phone Scrubbing on Demand Service

Auto Stop PrecisePoll Campaigns:

Have campaigns automatically pause once certain thresholds are met (spending, transfers, played messages, etc)

UPDATE HTML5 Advanced UI:

Brand New HTML5 based User Interface. Expected By November 10th!

Ringless Voicemail International

Send RVMS internationally

IVR International

Send IVRS internationally

Phone List Data Scrubbing:

Export custom scrubbed data

Campaign Performance Comparison:

Automatically compare performance

Enhance Reporting:

New reporting system with enhanced charts and metrics

Auto Stop Campaigns:

Have campaigns automatically pause once certain thresholds are met (spending, transfers, played messages, etc)

Advanced Outbound Campaign Controls:

Control how many times prompts repeat

Report Templates

PDF Report Generation: Download prebuilt PDF reports ready for your clients, branded with your logo

Basic Cross Tabs:

Setup basic cross tabulations right from the command platform

Order Caller IDs:

Order and setup Caller IDs and call back numbers directly from the command platform

Batch Pause:

Pause large groups of campaigns and lists at once

Agent Pools:

Throttle campaign speed based on a common agent pool

LRN Product

LRN Dipping Service for wholesale Termination.

Try Us Today!