Emergency Command Center
Allows a person to respond with their voice rather than pressing a key. The poll can proceed automatically after the voice response is given.
You can exclude anyone that you have already called or who may have answered a partial poll or who even hung up. This is useful when you’re using a large list and don’t want to call people you’ve recently surveyed.
In the case of a smaller list you may call a household a few times in a given week to achieve your sample size. In this case, load in several caller IDs and our system will cycle your numbers to ensure the respondent does not avoid a specific caller ID number. This feature will increase your response rate.
If you get an answering machine, busy signal, or a no answer, you can choose to automatically retry this number again later (up to 5 times).
The Stratics Networks’ PrecisePoll™ software allows you to set randomization to polling questions to prevent answer bias.
You can set your poll to run between certain hours and restrict calling on any day. Note: The PrecisePoll™ Software Suite has time zone protection making it impossible to call outside of 9am – 9pm.
Allows you to use any digit from 0-9, * and the # key to collect responses.
Type in your question and each answer and the PrecisePoll™ software suite will automatically display this on your reports.
You can easily route calls to agents or phone numbers. This feature is great for a Live Agent/IVR blended poll. Example: Hello, if you would prefer taking this survey with a live agent, press 3 to be connected now. Otherwise, the first question is…
6 second increments only from the time the phone is answered.
Stratics Networks provides free TCPA compliant caller ID numbers to our clients for any area in the country. You can also choose to have this number forwarded to a voicemail, pbx or any number you choose.
By clicking the “Create Account” button you are agreeing to the StraticsNetworks Terms & Conditions.